Course curriculum

    1. Module outcomes

    2. Overview of Emotional Intelligence

    3. Emotional Intelligence

    4. Understanding emotions

    5. Knowledge check

    1. Module outcomes

    2. Developing emotional awareness

    3. Radical Candor

    4. Knowledge check

    1. Module outcomes

    2. Emotions as data

    3. Emotions and conflict

    4. Knowledge check

    1. Module outcomes

    2. Understanding emotions

    3. Conflict vs. disagreement

    4. Knowledge check

    1. Module outcomes

    2. Improving Emotional Intelligence in the workplace

    3. Optional Exercise - Ripple Effect from Emotions

    4. The first 90 days

    5. Knowledge check

    1. Module outcomes

    2. Professional accountability and unconscious bias

    3. Cognitive Biases

    4. Critical thinking

    5. Components of critical thinking

    6. Clinical decision-making

    7. Evaluating critical-thinking skills

    8. Improving critical-thinking skills

    9. How to be a confident medic

    10. Knowledge check

About this course

  • $229.00
  • 34 lessons

Program features

This accessible, flexible program is designed specifically for paramedic preceptors to learn on-the-go!

  • Micro-learning

    Lessons are designed in a micro-learning format allowing students to engage in multiple, shorter lesson segments instead of long sections of content.

  • Templates and resources

    Includes a resource list and precepting templates designed specifically for prehospital precepting.

  • Mobile access

    Students are provided with flexible access options allowing them to work through their lessons through the mobile app or on their computer.

Course outcomes

Preparing highly-skilled health and wellness professionals for expanded knowledge in this specialized field.

  • Define Emotional Intelligence (EI) and explain its importance in prehospital care.

  • Identify the core components of Emotional Intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills.

  • Demonstrate techniques for improving self-awareness and understanding how emotions influence behaviour and decision-making.

  • Manage conflict constructively by recognizing emotional dynamics and responding with empathy and professionalism.

  • Adapt communication and behaviour based on the emotional needs and perspectives of others.

  • Apply Emotional Intelligence principles to teamwork and collaboration to improve group performance and psychological safety.

  • Identify the components of critical thinking and effective clinical decision-making

  • Integrate critical thinking and clinical decision-making to support effective problem-solving.

  • Develop strategies for managing stress and maintaining resilience in emotionally demanding situations.

  • Create a personal action plan to strengthen Emotional Intelligence competencies in everyday life and professional practice.

Registration options

Individual or team pricing.
Contact us for custom quotes or pricing for 20+ staff.

Register individual paramedics or teams

Available for teams of employees or cohorts of recruitment candiates

$229

*Contact us for team pricing

Comprehensive training for new and seasoned paramedics

  • Components of Emotional Intelligence
  • Emotional Intelligence skills in prehospital care
  • Cognitive biases
  • Professionalism
  • Critical thinking
  • Clinical decision-making

E-mail us with questions, for a quote for EFT payment or for 20+ registrations. [email protected]

[email protected]

Keep in the loop!

Add your email to the mailing list to get the latest updates.

Thank You